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All you need to know about Health Insurance for foreigners living in the Czech Republic
'Komplexní zdravotní pojištění cizinců' Act No. 326/19999
How do I purchase Health Insurance for the Czech Republic?
(employees with work permit (not their family members), pay for public health insurance at work click here)
Please follow these 3 fast and easy steps to purchase private health insurance:
1. Compare benefits and access to local medical facilities of our 3 health plans by
viewing Hospitals & Clinics and Plans
2. Calculate your total insurance cost by plan selection, length of coverage
(# of months) and Qualified Discounts by viewing Prices & Rates
3. Purchase your insurance by answering all questions and providing all vital
You will receive an email confirmation with a secure link for on-line payment or you may arrange bank transfer in any bank worldwide with our payment form.
You will receive your official documents and ID card(s) via email, regular mail/post or DHL express.
We can also send your documents to any Embassy or Consulate of the Czech Republic worldwide.
How do I use Health Insurance in Czech Republic?
In the event of a medical emergency, call 155 from any telephone. VZP is accepted by all ambulances and by all hospitals in Czech Republic.
In the event of a non-emergency illness or injury, please follow these 2 simple, but required steps:
(citizens, permanent residents and work permit holders click here)
1. Call the 24hour HelpLine (on the back your VZP ID card) for verification
of benefits and to schedule the earliest appointment for you.
2. Present your VZP ID card at the hospital, clinic or doctor that the 24hour HelpLine scheduled for you. No cash payment is needed for covered medical expenses.
VZP pays your hospital and doctor directly.
Prescription drugs are reimbursed less a 100.Kč deductible for each medication prescribed by a doctor by submitting this Claim form.
Medical expenses related to pre-existing conditions are excluded by law for all private health insurance companies in Czech Republic (except if approved for Gold Plan-EXCLUSIVE after passing a medical exam).
Good News! If you have pre-existing medical conditions, you still qualify and will be covered for non pre-existing conditions. Please read Terms and Conditions for compete details.
Important! We advise you to purchase additional travel insurance before departing the Czech Republic.
How do I connect to the right VZP office or website?
As the first and largest health insurance company in ČR providing Both Public and Private health insurance, VZP has two websites to serve your specific needs with 194 Public branch offices in ČR
To purchase or extend Private health insurance coverage, please do so online. No need to visit any office.
Employer / Public Health Insurance
For Foreigners living in the Czech Republic on a
Work Permit and get this Blue or Green card via their job Family members of foreign employees can
NOT be covered under this plan and
MUST Purchase Private VZP on the right side of this page
If you have one of these VZP a.s. ID cards you MUST schedule your own doctors appointments
To receive general information or for customer service This is your ONLY telephone number:
+420.952 222 222
Monday-Friday, 8am-6pm CET
Do NOT call any of the Private Health Insurance
phone numbers on right side of this page since they do not have access nor are authorized to answer any questions related to Public/Employer Insurance
For faster service visit your nearest VZP
Public office which can be found at:
https://www.vzp.cz/kontakty/pobocky
Please bring your passport and proof
of employment with you.
Private Health Insurance
For Foreigners living in the Czech Republic without a Work Permit who need to purchase Comprehensive
"Komplexní zdravotní pojištění cizinců"
We Offer the Gold, Silver and Bronze Plans that meet all Czech Visa Requirements and are pre-paid for the full term of coverage with no installment payments.
If you are interested in Purchasing or Extending one of these private plans for yourself or for family
Please Call:
+420.777 735 359
Daily, Holidays, Weekends 10am-9pm
+1-616-855-7670
Daily, Holidays, Weekends
4am-4pm Eastern Time, 1am-1pm Pacific Time
For faster service and to apply on line, please visit:
If you are already a client of VZP Private Health Insurance and you need a doctor's appointment, hospital visit or customer service, please phone the telephone number on the back of your VZP Health Insurance ID card
Do NOT call any other VZP phone number.
To find out more about Public versus Private health insurance and eligibility requirements in the Czech Republic click here.